IS THE POWER OUT?

In the event of an electrical outage, you can check to see if any work was planned in your area and what the current status of the grid is.

NETWORK CONDITIONS

SCHEDULED OUTAGES

OUTAGE TIPS

  • Check whether neighbors are also experiencing electricity outlet or whether public lightning is working.
  • Check your fuse box to see if you have blown a fuse.
  • Check whether the FID switch is off.

QUICK CONTACT

ALL CONTACTS

Frequently asked questions

We keep collecting frequently asked questions from the users in our knowledge base.

EXPLORE OUR KNOWLEDGE BASE

Change and new connection approval

What are the costs of work carried out by a person authorized by the system operator (acceptance and connection) when connecting a new metering point or changing the current one?

You can view the costs in the pricelist Services for users (paragraph B-4).

Disconnection and reconnection

What are the requirements for reconnecting a metering point that was disconnected due to failed payment?

To re-establishing a connection discontinued due to failed payment the user (metering point owner/payer) or an authorized person must deliver to the contractor in charge (namely SODO, Elektro Ljubljan...

Suspicion of incorrect measurements on metering point

What does the bill cover?

The electricity bill consists of three sections: electricity, network access, and excise duty and VAT.

Change and new connection approval

What are the costs of network access for each individual connected load?

The prices of network access (one-time payment) can be found on the Energy Agency's website.

Change and new connection approval

What are the costs of acquiring connection approval, a connection contract, metering point acceptance, and connection when the nominal value of main fuse is 3 x 20 A?

The costs of connecting to the electricity distribution network depend on the connected load (network access) and the costs of acceptance and connecting the metering point.