Elektro Ljubljana operates and manages the largest energy distribution network in Slovenia, and is also the owner of the electric power infrastructure.
At home, at work, or even when we’re outside, these days electricity is an indispensable resource that all users rely on. Elektro Ljubljana accordingly offers you a broad range of solutions, provided with the very best in professionalism.
Since users are always our number one priority, we never stop providing all information necessary.
Knowledge, experience, and constant R&D help us ensure a sustainable distribution system for safe, reliable, and high-quality electric energy supply.
FAILURE NOTICE (24/7)
+386 1230 40 02
SCHEDULED OUTAGES
All scheduled outages
ALL CONTACTS
GENERAL INFORMATION (MON–FRI; 6 am – 6 pm) +386 1 230 40 03 info@elektro-ljubljana.si
FAILURE NOTICE (24/7) +386 1 230 40 02
OTHER CONTACTS
The electricity bill has three sections: electricity, network access, and excise duty and VAT.
The prices of network access (one-off payment) can be found on the Energy Agency's website.
The costs of connecting to the electricity distribution network depend on the connected load (network access) and the costs of acceptance and connecting the metering point.
What are the costs of a new connected load for a household in the event of increasing the main fuse from from 1 x 20 A to 1 x 35 A?
The network user must apply for new connection approval if the basic parameters on which the current connection approval was issued change.
Sometimes, it is necessary that you read your meter. This may occur when the metering point changes (new owner/payer) or for control charges when the metering point is inaccessible.
For pro rata payments, you have the following options ...
We are intensively working on switching to a system of remote reading for billing purposes in households and small businesses.
Double-tariff metering includes different electricity and network access prices during various time intervals (higher tariffs between 6:00 and 22:00 on working days and lower tariffs during the rest of the time).
Reducing the nominal value of the main fuse at a metering point costs EUR 33.54 (VAT included).
If the metering point owner requests to be disconnected from the distribution network, the costs are EUR 33.54 (VAT included). The costs of a reconnection upon request are the same.
The requirement for electric power to be continuously distributed of through the metering point represents a fulfilment of the technical conditions stated in the connection approval, the legislation, and a valid contract. In the event of failure to comply with these conditions, the system operator has the right to disconnect your metering point from the network after giving prior notice.
You can view the costs in the Services for Users pricelist (B-4).
Users can order an inspection of the metering device's precision, carried out using a reference tool at the cost of EUR 85.96 (VAT included).
Network users can freely choose their electricity supplier (list of suppliers). You have to sign contract with your chosen supplier, who will take care of everything needed to change the supplier with SODO (the contractor in charge) on your behalf.
You can report interruptions to the electricity supply and network (metering point) errors that could pose a threat to people or property at +386 1 230 40 02 (the number is available 24/7 every day of the year).
Main fuse failure can be caused by exceeding the limit on the current user's consumption or due to an error in the user's wiring and connections.
Information on planned power outages due to maintenance work can be found on:
The supply contract falls within the jurisdiction of your chosen electric power supplier (list of suppliers). For any questions on this topic please contact it and try to find an appropriate solution to halt the termination of your supply contract (payment of outstanding liabilities etc.). You can find the contact info on your last bill.
Izpolnite spletni obrazec in o načrtovanih prekinitvah dobave elektrike na vašem merilnem mestu vas bomo brezplačno obveščali preko elektronske pošte ali sporočil SMS.
Spoštovani uporabniki, obveščamo vas, da bo v skladu z razglašenimi izrednimi razmerami, prekinjena dobava električne energije uporabnikom na območju Elektra Ljubljana. Ure izklopov bodo objavljene na naši spletni strani, vsak dan od 21. ure dalje za naslednji dan. Prosimo vas, da spremljate spletno stran, kjer bodo objavljene tudi vse morebitne spremembe terminov odklopov, ki lahko nastanejo zaradi sprememb razmer v omrežju. Lahko pa se prijavite na brezplačno obveščanje o načrtovanih prekinitvah dobave elektrike na vašem merilnem mestu preko SMS sporočil ali elektronske pošte. V času izklopa ravnajte z električnimi napravami kot, da so pod napetostjo.
Zahvaljujemo se vam za razumevanje
Elektro Ljubljana