• Baza znanja
QUICK
CONTACT

FAILURE NOTICE
(24/7)

+386 1230 40 02

SCHEDULED OUTAGES

All scheduled outages

ALL CONTACTS

GENERAL INFORMATION
(MON–FRI; 6 am 6 pm)
+386 1 230 40 03
info@elektro-ljubljana.si

FAILURE NOTICE
(24/7)
+386 1 230 40 02

OTHER CONTACTS

Frequently asked question

What should I do if I believe the metering is not correct?

Category: Suspicion of incorrect measurements on metering point

Users can order an inspection of the metering device's precision, carried out using a reference tool at the cost of EUR 85.96 (VAT included). If the metering device is not accurate within the statutory limits, those costs plus the costs of replacing the device are covered by the distribution network operator, Elektro Ljubljana, d. d.

If a user requests that the inspection be performed by an accredited legal entity, there are additional costs for such entity's service on location.

In this way, the metering device is tested in the measuring laboratory, which consists of measuring the precision of the counter and drafting a report, and adds up to an additional EUR 164.43 (VAT included).