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Frequently asked question

Disconnection and reconnection

What is the cost of disconnecting/reconnecting the metering point on my request?

If the metering point owner requests to be disconnected from the distribution network, the costs are EUR 33.54 (VAT included). The costs of a reconnection upon request are the same.

Disconnection and reconnection

Who is responsible for disconnecting the metering point from the distribution network?

The requirement for electric power to be continuously distributed of through the metering point represents a fulfilment of the technical conditions stated in the connection approval, the legislation, and a valid contract. In the event of failure to comply with these conditions, the system operator has the right to disconnect your metering point from the network after giving prior notice.

Disconnection and reconnection

What can I do after my supply contract is terminated?

The supply contract falls within the jurisdiction of your chosen electric power supplier (list of suppliers). For any questions on this topic please contact it and try to find an appropriate solution to halt the termination of your supply contract (payment of outstanding liabilities etc.). You can find the contact info on your last bill.