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Frequently asked question

Adjusting bills to actual consumption

How can I arrange to pay for actual electricity consumption without prepayments and settlements?

For pro rata payments, you have the following options ...

Adjusting bills to actual consumption

Why do I not receive a bill that refers to actual consumption even though I have a modern digital metering device installed at my metering point?

We are intensively working on switching to a system of remote reading for billing purposes in households and small businesses.

Adjusting bills to actual consumption

Reducing the calculated power for household consumption by reducing the main fuses from 1 x 35 A to 1 x 20 A

Reducing the nominal value of the main fuse at a metering point costs EUR 33.54 (VAT included).